Exhibit Operations Lead: On-site & Projects

Encore Global; Maryland; On-site; USD 70,000 - 91,000; Full time

Job summary

Encore Global is seeking an Operations Manager to lead on-site exhibit projects, coordinate cross-functional teams, and manage budgets from planning through dismantle. The role emphasizes safety, scheduling, and client satisfaction across events.

You will supervise union resources, collaborate with Event Managers and Producers, and ensure timely delivery of all installation and dismantle activities while maintaining the highest standards of service.

Qualifications

• 5 years of on-site management experience in exhibits, events and trade shows.
• Excellent customer service skills with cross-functional collaboration.
• Budget monitoring and management.
• Works well independently and in a team with minimal supervision.
• Fluent in English with strong written and oral communication.
• Must be available to work evenings, weekends, and holidays; travel up to 60%.

Responsibilities

• Provide leadership to cross-functional project teams, building alignment and consensus around project objectives, strategy, and execution plans.
• Lead assigned projects in situations where a Senior Operations Manager is not assigned, ensuring successful delivery of all core project requirements.
• Work collaboratively with Event Managers, Executive Producers, and other stakeholders throughout the project lifecycle.
• Attend client meetings, site inspections, and production meetings as required.
• Develop and maintain project production schedules, including work areas, start and end times, staffing requirements, and labor allocations aligned with project scope and budget.
• Manage pre-show and on-site operational planning, including: Budget development and management; Inventory assessment; Equipment rentals; Asset preparation and shipment.
• Serve as the primary on-site operational leader from installation through dismantle and completion.
• Promote safety and enforce safety standards on-site as the designated Safety Officer.

Skills

On-site project management

Budget monitoring

Customer service

Strong communication

Team leadership

Read technical drawings

Travel up to 60%

Problem solving

Tools

Microsoft Office 365

Job description

Encore Global is seeking an Operations Manager to lead on-site exhibit projects, coordinate cross-functional teams, and manage budgets from planning through dismantle. The role emphasizes safety, scheduling, and client satisfaction across events.

You will supervise union resources, collaborate with Event Managers and Producers, and ensure timely delivery of all installation and dismantle activities while maintaining the highest standards of service.