Senior Executive Assistant to the C-Suite

ResultsCX; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

ResultsCX, a premier customer experience partner, seeks an Executive Assistant in Norristown, US, to be the operational and communications right hand to a designated executive. This senior role demands discretion, polished communication, and the ability to manage complex commitments across time zones.

The successful candidate will handle executive correspondence, calendar optimization, travel logistics, expense processing, and cross-functional project coordination.

Qualifications

• Bachelor’s degree or equivalent professional experience considered in lieu of a degree.
• Minimum of five (5) years of executive administrative experience supporting C-suite or senior leadership.
• Proven drafting and editing of executive-level correspondence and presentation materials.

Responsibilities

• Serve as the primary point of contact for internal and external constituencies on matters pertaining to the designated executive, exercising judgment on what requires attention and what can be redirected or resolved independently.
• Manage inbound communication flow across email, phone, and messaging platforms; triage and prioritize by urgency and revenue impact, draft responses for approval, and ensure nothing of consequence goes unanswered.
• Communicate clearly and diplomatically with C-suite peers, internal partners, external partners, and board contacts, adapting tone and formality while maintaining professionalism.
• Own and optimize the designated executive's calendar across multiple time zones; protect time for strategic work, client engagement, and pipeline reviews.
• Coordinate complex domestic and international travel including itineraries, ground transport, accommodations, visas, and detailed briefing packets.
• Process and reconcile expense reports, corporate card activity, and vendor invoices accurately and on schedule.
• Manage the operating cadence of the designated functional area from agenda development through follow-up; capture decisions and track owners/due dates.
• Coordinate cross-functional initiatives and special projects sponsored by the executive, keeping timelines and stakeholders aligned.
• Host clients, partners, and executive guests with poise, manage logistics for visits and briefings, and maintain executive-level contact records.

Skills

Verbal Communication

Written Communication

Discretion

Organization

Executive Support

Education

Bachelor’s degree or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Job description

ResultsCX, a premier customer experience partner, seeks an Executive Assistant in Norristown, US, to be the operational and communications right hand to a designated executive. This senior role demands discretion, polished communication, and the ability to manage complex commitments across time zones.

The successful candidate will handle executive correspondence, calendar optimization, travel logistics, expense processing, and cross-functional project coordination.