Executive Assistant to CEO & Office Experience Lead

SMCP NORTH AMERICA (US, CANADA); New York (NY); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Fun/collaborative, team-oriented work 

Health Insurance

Vision Insurance

Dental Insurance

Generous PTO Bank

12 corporate holidays with early dism.

401K Savings Plan

Culture of Engagement

4 completely remote workweeks per year

Job summary

SMCP North America Headquarters in New York seeks an Executive Assistant to the CEO / Office Operations Specialist to manage the President & CEO's calendar, travel, meetings, and front‑of‑house experience.

You will coordinate domestic and international travel, prepare presentations and expense reports, and ensure confidential information is handled with discretion while delivering polished, hospitality‑driven support.

Qualifications

• 3–5 years of experience in executive support, senior administration, office operations, workplace experience, or a related field.
• Previous experience supporting senior leadership strongly preferred.
• Bachelor's degree preferred.
• Exceptional organization, time management, and attention to detail.
• Strong written and verbal communication skills.
• Advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• A proactive mindset with the ability to anticipate needs, solve problems, and manage multiple priorities.
• A polished, professional presence with a strong hospitality and service orientation.
• Excellent judgment and the ability to handle confidential information with discretion.
• Experience within luxury retail, fashion, hospitality, or a consumer-facing brand is a plus.

Responsibilities

• Proactively manage a dynamic executive calendar, meetings, priorities, and scheduling.
• Coordinate domestic and international travel and detailed itineraries.
• Prepare presentations, reports, meeting materials, and expense reports.
• Track key action items and support timely follow-up on executive priorities.
• Handle confidential and sensitive information with the highest level of discretion.
• Support Executive Leadership, North America COMEX, Group, and other key company meetings and events.
• Coordinate meeting materials, presentations, conference rooms, audiovisual needs, catering, and guest logistics.
• Partner across departments to ensure executives are prepared and meetings run seamlessly.
• Serve as a welcoming and professional first point of contact for employees, executives, candidates, vendors, and visitors.
• Ensure reception, conference rooms, common areas, and other guest-facing spaces consistently reflect SMCP's elevated brand standards.
• Coordinate visitor hospitality, office events, interviews, and VIP or Group visits.
• Help create a workplace experience that is organized, polished, efficient, and welcoming.
• Oversee day-to-day office operations, supplies, workplace amenities, facilities needs, vendors, and building coordination.
• Proactively identify and resolve office and workplace needs.
• Partner with building management and internal teams on facilities, maintenance, safety, and office services.
• Support new employee arrivals and help employees navigate Headquarters resources and services.
• Partner with our Culture Committee to bring employee events, celebrations, and engagement initiatives to life.
• Help coordinate hospitality and special events that strengthen connection and the employee experience.
• Support special projects and cross-functional initiatives as needed.

Skills

Executive support

Office operations

Event coordination

Communication skills

Discretion/confidentiality

Hospitality mindset

Multitasking

Education

Bachelor's degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Calendar management

Job description

SMCP North America Headquarters in New York seeks an Executive Assistant to the CEO / Office Operations Specialist to manage the President & CEO's calendar, travel, meetings, and front‑of‑house experience.

You will coordinate domestic and international travel, prepare presentations and expense reports, and ensure confidential information is handled with discretion while delivering polished, hospitality‑driven support.