Senior Executive Assistant & Operations Coordinator

UMass Memorial Medical Group; Worcester (MA); On-site; USD 40,000 - 72,000; Full time

Job summary

UMass Memorial Health is seeking an experienced executive assistant to provide diverse secretarial and administrative support for Tier C/D executives in the Medical Center or Chief Clinical Chairs in the Medical Group. The role handles highly confidential information and supports system-wide activities.

The position includes managing calendars, coordinating travel, preparing materials, and guiding projects; applying LEAN tools to improve efficiency, training staff, and providing back-up for

Qualifications

• Advanced secretarial and administrative support experience
• Calendar management and travel arrangements
• Ability to coordinate multiple priorities with discretion
• Strong communication and organization skills
• Familiarity with Lean process improvement is a plus

Responsibilities

• Greets visitors and handles office paperwork with formatting for presentations
• Manages executive calendars and travels; prepares meeting agendas
• Advises internal/external contacts and tracks progress on important matters
• Coordinates special projects for executive office and committees
• Uses LEAN tools to standardize work and improve efficiency
• Orients new employees and may train staff; assists in budgeting
• Performs clerical duties including filing, mail, and document distribution
• Researches problems, defines data needs, and analyzes solutions
• Provides phone coverage and back-up support for others
• Maintains basic setup of office PCs and equipment
• Complies with policies and participates in meetings
• Demonstrates quality improvement in daily operations
• Respects diversity and adheres to Standards of Respect

Job description

UMass Memorial Health is seeking an experienced executive assistant to provide diverse secretarial and administrative support for Tier C/D executives in the Medical Center or Chief Clinical Chairs in the Medical Group. The role handles highly confidential information and supports system-wide activities.

The position includes managing calendars, coordinating travel, preparing materials, and guiding projects; applying LEAN tools to improve efficiency, training staff, and providing back-up for