Medical Office Coordinator & Administrative Support

UMass Memorial Health; Worcester (MA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Medical Office Coordinator to support administrative and clerical duties across departments. The role involves coordinating staff, scheduling patient visits, and assisting with educational program coordination, ensuring smooth daily operations.

The position emphasizes customer service, accuracy in documentation, and adherence to hospital policies. It offers a structured day shift and a collaborative work environment within our Central Massachusetts health

Qualifications

• High School diploma required.
• 6-12 months of medical secretarial/medical office training required.

Responsibilities

• Coordinate medical office activities and staff; training and scheduling.
• Transcribe medical reports and prepare correspondence with attention to grammar and style.
• Assist in meetings as recording secretary and distribute minutes.
• Coordinate education programs for residency, fellowship, or clerkships.
• Schedule patient visits and medical procedures across departments.
• Greet patients and provide standard information; ensure quality customer service.
• Handle patient registrations, verify insurance, and manage referrals.

Skills

Medical secretarial experience

Administrative support

Customer service

Education

High School diploma

Medical office training 6–12 months

Tools

Word processing

Spreadsheets

Presentation graphics

Database

Medi-Tech

IDX

Lynx

Job description

UMass Memorial Health is seeking a Medical Office Coordinator to support administrative and clerical duties across departments. The role involves coordinating staff, scheduling patient visits, and assisting with educational program coordination, ensuring smooth daily operations.

The position emphasizes customer service, accuracy in documentation, and adherence to hospital policies. It offers a structured day shift and a collaborative work environment within our Central Massachusetts health