Senior Executive Assistant & AI-Driven Workflow Support

ServiceNow; New York (NY); On-site; USD 104,400 - 172,300; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow in New York, NY is seeking an experienced executive assistant to support a VP-level leader and to help optimize time and priorities across the organization. You will manage complex calendars, draft communications, and coordinate travel, visas, and expenses while maintaining discretion and execution excellence.

The role requires strong organizational and communication skills, proficiency with Zoom and the Microsoft Office suite, and the ability to juggle multiple high-priority

Qualifications

• Experience supporting VP-level executives and managing complex calendars.
• Experience integrating AI into workflows or decision-making.
• Exceptional organizational and communication skills across high-priority projects.
• Willingness to travel 5-10%.
• Professional demeanor and strong soft skills.
• Proficiency with Zoom and Microsoft Office suite; familiar with Box, Concur, Google Docs.

Responsibilities

• Schedule appointments, plan meetings, and maintain complex calendars, while managing roadblocks.
• Draft and prepare routine and advanced correspondence including emails, presentations and reports.
• Assist leadership by optimizing usage of time and prioritizing activities.
• Arrange travel including visas/passports and expense reconciliation.
• Identify issues and facilitate solutions for the organization.
• Assist in onboarding new hires and related processes.
• Process leadership expenses and travel-related documentation.

Skills

AI integration experience

Executive VP support

Highly organized

Professional demeanor

Strong communication

Travel coordination

Proactive project handling

Positive can-do attitude

Executive-level event coordination

Tools

Zoom

Microsoft Office

Box

Concur

Google Docs

Job description

ServiceNow in New York, NY is seeking an experienced executive assistant to support a VP-level leader and to help optimize time and priorities across the organization. You will manage complex calendars, draft communications, and coordinate travel, visas, and expenses while maintaining discretion and execution excellence.

The role requires strong organizational and communication skills, proficiency with Zoom and the Microsoft Office suite, and the ability to juggle multiple high-priority