Senior Event Registration Specialist - Corporate & Onsite

American Express Global Business Travel; Trenton (NJ); On-site; USD 55,000 - 103,000; Full time

Job summary

American Express Global Business Travel is seeking an experienced Events Registration Specialist to join our team in the United States. You will build client registrations in Cvent, manage housing and travel for attendees, and coordinate communications from invitation to post-event follow-up.

The role requires coordinating multiple programs, testing sites, and supporting onsite registration with badges. Strong data handling, attention to detail, and clear written communication are essential to

Qualifications

• Two or more years in event registration or attendee management.
• Experience handling 2,000+ attendees per year across programs.
• Cvent certification or hands-on experience building sites, emails, and reports.
• Ability to run a full program registration independently and raise concerns early.
• Housing and hotel coordination experience including room blocks and pickup.

Responsibilities

• Build registration in the client's Cvent instance for programs, including event sites, registration paths and forms, invitations, confirmations, and reminders.
• Manage attendee housing and travel details, including room blocks, rooming lists, arrival and departure manifests, and the changes that keep coming until the day of the program.
• Send attendee communications on schedule, from the first invitation through final details and post event follow up, in the client's brand and voice.
• Run attendee reporting from invitation through post event, including registration counts, pacing against targets, dietary and accessibility needs, and the reports the event manager, producer, and client stakeholders rely on.
• Answer attendee questions through the program inbox quickly and accurately, and spot the question that points to a problem with the site or the communication.
• Test every site, form, and email before it goes live, so errors are found by you and not by an attendee.
• Run the onsite registration desk, including badges, check in, onsite changes, and desk staffing, with the travel that comes with it.
• Protect attendee data by following the client's privacy and data handling rules, limiting access, and keeping records accurate enough to audit.
• Carry registration for several programs at different stages at once, keep each timeline current in the client's project tools, and raise risks early, such as slow pacing or a room block about to release.
• Close each program with final attendance, no shows, hotel pickup against the block, survey results, and a clean archive.

Skills

Event registration

Attention to detail

Written communication

Onsite registration

Data privacy awareness

Problem solving

Stakeholder management

Multitasking

Tools

Cvent

Job description

American Express Global Business Travel is seeking an experienced Events Registration Specialist to join our team in the United States. You will build client registrations in Cvent, manage housing and travel for attendees, and coordinate communications from invitation to post-event follow-up.

The role requires coordinating multiple programs, testing sites, and supporting onsite registration with badges. Strong data handling, attention to detail, and clear written communication are essential to