Cvent Event Registration Specialist

American Express Global Business Travel; United States; On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Travel perks

Health and welfare insurance plans

Parental leave

Wellbeing resources

Learning platform access

Job summary

American Express Global Business Travel is seeking an experienced events professional to manage end-to-end registration for large corporate programs. You will configure Cvent sites, paths, and emails, coordinate housing and travel blocks, and oversee communications from invitation to post-event follow-up.

You will run reporting on attendee counts, dietary needs, and accessibility, and support onsite registration with badge printing and desk staffing while protecting attendee data and ensuring

Qualifications

• Two or more years in event registration or attendee management for corporate meetings and events.
• Experience handling registration for 2,000 or more attendees a year across multiple programs.
• Cvent certification, or equivalent hands on experience building event sites, registration paths, emails, and reports.
• The ability to build and run registration for a full program on your own, and to say early when you need help.
• Housing experience, including room blocks, rooming lists, and working with hotels on pickup, cutoff dates, and changes.
• Accuracy with data: strong Excel skills, care with lists, and the habit of checking a report before it is sent.
• Clear, warm written communication with attendees at every level, and the judgment to know when a question needs the event manager.
• Experience running or staffing an onsite registration desk, including badge printing and onsite changes.
• Sound handling of personal data, and comfort working inside a client owned system with its own rules.
• Preferred: experience on a dedicated client team or inside a corporate events department; experience with onsite check in and badging tools; familiarity with enterprise project and collaboration tools.

Responsibilities

• Build registration in the client's Cvent instance for assigned programs, including event sites, registration paths and forms, invitations, confirmations, and reminders.
• Manage attendee housing and travel details, including room blocks, rooming lists, arrival and departure manifests, and changes.
• Send attendee communications on schedule from the first invitation through final details and post event follow up.
• Run attendee reporting from invitation through post event, including registration counts and dietary/accessibility needs.
• Answer attendee questions through the program inbox quickly and accurately.
• Test every site, form, and email before it goes live to catch errors.
• Run the onsite registration desk, including badges, check in, onsite changes, and desk staffing.

Skills

Event registration

Cvent

Onsite registration

Data accuracy

Housing management

Email communications

Stakeholder communication

Tools

Excel

Cvent

Job description

American Express Global Business Travel is seeking an experienced events professional to manage end-to-end registration for large corporate programs. You will configure Cvent sites, paths, and emails, coordinate housing and travel blocks, and oversee communications from invitation to post-event follow-up.

You will run reporting on attendee counts, dietary needs, and accessibility, and support onsite registration with badge printing and desk staffing while protecting attendee data and ensuring