Senior EV Sales Advisor — High-Touch Customer Growth

Rivian; Palo Alto (CA); Sur place; USD 44 000 - 58 000; Plein temps

Avantages offerts par ce poste

401(k) Plan

Employee Stock Purchase Program

Comprehensive benefits package

Résumé du poste

Rivian Automotive in the Bay Area seeks a Sales Advisor IV to drive customer relationships from lead to close, delivering a personalized purchase experience across in-person, demo drives, phone, text, and email. You will educate customers, build a strong pipeline, and support Rivian’s community-focused retail strategy.

The role requires a customer-first mindset, adaptability in ambiguous environments, and a passion for the Rivian brand.

Qualifications

• 4+ years experience in Sales, Retail, Hospitality or similar fields highly preferred.
• At least 21 years of age.
• Proven track record in high-velocity sales cycles and commission-based environments.
• Experience with CRM systems (Salesforce preferred).
• Strong communication and collaboration skills (written and verbal).
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsabilités

• Consistently achieve or exceed monthly and quarterly sales targets and KPIs.
• Ensure best-in-class customer experience at your location(s).
• Engage and qualify Rivian customers to drive conversion and satisfaction.
• Maintain in-depth knowledge of Rivian products, services, and community stories.
• Build and manage a healthy sales pipeline with high-touch, responsive service.
• Support and motivate teammates with clear direction and feedback.
• Resolve customer escalations and communicate issues to leadership.
• Present business trends and data with recommendations to leadership.

Connaissances

Sales

Customer engagement

Communication

Teamwork

Problem solving

Multitasking

English proficiency

CRM experience

Adaptability

Formation

High School Diploma or GED

Outils

Salesforce

Description du poste

Rivian Automotive in the Bay Area seeks a Sales Advisor IV to drive customer relationships from lead to close, delivering a personalized purchase experience across in-person, demo drives, phone, text, and email. You will educate customers, build a strong pipeline, and support Rivian’s community-focused retail strategy.

The role requires a customer-first mindset, adaptability in ambiguous environments, and a passion for the Rivian brand.