Senior EV Field Technician (HV & Diagnostics)

Watershed; Eastvale (CA); Hybrid; USD 46,000 - 87,000; Full time

Job summary

Rivian is seeking a Senior Field Service Technician to act as a technical expert and leader in supporting complex vehicle repairs and field operations. The role combines hands-on diagnostics with mentorship, cross-functional collaboration, and continuous improvement across remote and on-site locations.

You will lead complex diagnostics, guide field teams, and raise repair standards while traveling to remote sites or production plants as needed.

Qualifications

• 5–8+ years of automotive repair experience with bumper-to-bumper diagnostics.
• 3–8+ years of hands-on High Voltage (HV) system experience.
• Leadership or supervisory experience is preferred.
• Strong problem-solving and continuous improvement track record.

Responsibilities

• Perform bumper-to-bumper diagnostics, complex repairs, installations, and inspections on vehicles at service centers and in field settings.
• Provide high-level diagnostic guidance to field service teams and perform remote diagnostics or repairs from logged data and schematics.
• Coach, mentor, and train junior technicians; foster cross-functional collaboration and lead shop-floor technical problem-solving.
• Utilize specialized diagnostic tools to resolve complex electrical, HV, and network faults.
• Conduct thorough road tests to verify repair quality and drive standardization across workflows.
• Oversee parts operations—ordering, receiving, inventory, and billing—to ensure quality and efficiency.
• Produce high-quality documentation and provide root-cause analysis to field service engineers and leadership.

Skills

High Voltage (HV) systems

Diagnostics & repairs

Leadership experience

Continuous improvement

Education

High School Diploma or equivalent

Automotive repair school graduate

Tools

Windows/Mac environments

Work order systems

Diagnostic tools (PICO-Scope, PCAN)

Electrical schematics reading

Job description

Rivian is seeking a Senior Field Service Technician to act as a technical expert and leader in supporting complex vehicle repairs and field operations. The role combines hands-on diagnostics with mentorship, cross-functional collaboration, and continuous improvement across remote and on-site locations.

You will lead complex diagnostics, guide field teams, and raise repair standards while traveling to remote sites or production plants as needed.