Senior EV Field Service Lead (Diagnostics & HV)

VetJobs; Trenton (NJ); Sur place; USD 46 000 - 94 000; Plein temps

Résumé du poste

Rivian seeks an experienced Senior Field Service Technician to serve as a technical expert and leader in supporting complex vehicle repairs and field operations. You will mentor junior technicians, drive continuous improvement, and tackle challenging diagnostics in a fast-paced environment both at service centers and in the field.

Based primarily in a service center, there may be travel to remote locations, production plants, or customer sites to provide advanced field support as business needs

Qualifications

• High School Diploma or GED.
• Graduation from an automotive repair program preferred.
• Ability to travel to regional locations as needed.
• State mechanic certifications where required by jurisdiction.

Responsabilités

• Perform bumper-to-bumper diagnostics and complex repairs in service centers and field locations.
• Provide high-level technical guidance and remote troubleshooting for field teams.
• Mentor junior technicians and lead problem-solving efforts.
• Utilize specialized diagnostic tools to resolve HV and network faults.
• Document repairs and provide root-cause analysis to engineering leadership.
• Collaborate with customers, suppliers and internal teams during escalations.

Connaissances

HV systems

Diagnostics

Leadership

Mentoring

Remote support

Customer support

Formation

High School Diploma

Automotive repair school

Outils

PICO-Scope

PCAN

Kavaser Memorator

Description du poste

Rivian seeks an experienced Senior Field Service Technician to serve as a technical expert and leader in supporting complex vehicle repairs and field operations. You will mentor junior technicians, drive continuous improvement, and tackle challenging diagnostics in a fast-paced environment both at service centers and in the field.

Based primarily in a service center, there may be travel to remote locations, production plants, or customer sites to provide advanced field support as business needs