Senior EV Charging Field Tech – Tier III Escalation Lead

Zero Impact Builders; Riverside (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Company car

Competitive salary

Dental insurance

Job summary

ChargeTronix designs and builds modular DC fast chargers for field servicing with direct engineering support. As a Senior (Tier III) technician, you will own site uptime, commission new installations, and mentor Tier I/II technicians across the Southern California territory.

You will diagnose complex faults, perform component-level repairs, and feed field data back to engineering. Expect heavy travel and independent work with safety duties and on-site customer liaison.

Qualifications

• Experience with DC fast-charging equipment (50 kW and above).
• Ability to train Tier I/II technicians on site.
• Strong troubleshooting and repair at component level.

Responsibilities

• Diagnose and repair DC fast-charger faults at component level.
• Commission and test new installations and verify 480 V service, grounding, and network registration.
• Own uptime metrics and drive first-time-fix rate across the territory.
• Lead and mentor Tier I/II technicians; develop SOPs and training material.
• Maintain safety standards including NFPA 70E, NEC compliance, and PPE selection.
• Document field reports and communicate issues, risks, and parts needs to service manager.

Skills

DC fast chargers

Field service experience

Root cause analysis

Mentoring juniors

On-site customer liaison

Education

California General Electrician Certification

EVITP certification

California Electrician Trainee registration

Tools

Multimeters

CAN/PLC logs interpretation

Oscilloscope / data logger

Job description

ChargeTronix designs and builds modular DC fast chargers for field servicing with direct engineering support. As a Senior (Tier III) technician, you will own site uptime, commission new installations, and mentor Tier I/II technicians across the Southern California territory.

You will diagnose complex faults, perform component-level repairs, and feed field data back to engineering. Expect heavy travel and independent work with safety duties and on-site customer liaison.