Senior Enterprise Telecom AI Sales Executive

Elevenlabs; United States; Remote; USD 120,000 - 210,000; Full time

Job summary

ElevenLabs is seeking an experienced Enterprise Account Executive to drive growth across the telecommunications sector. You will build and manage a growing portfolio of enterprise telecom accounts, identify opportunities for conversational AI to improve customer experience, and translate ElevenLabs capabilities into measurable value for large customers.

This remote-first role requires strong selling skills across C-suite and senior leaders, a track record of seven-figure deals, and the ability

Qualifications

• 7+ years of quota-carrying enterprise sales experience in SaaS or technology.
• Experience selling to telecommunications companies - including wireless carriers, broadband providers, cable companies, or other communications service providers.
• An established network and strong relationships across the telecommunications industry.
• Proven success closing seven figure deals and managing complex, multi-stakeholder sales cycles.
• Experience selling to both technical buyers - such as Product, Engineering, IT, and Architecture, and business buyers across Customer Experience, Care and Operations, Digital, and Marketing.
• Ability to understand a customer’s business, operational environment, and requirements for success, then translate ElevenLabs’ capabilities into solutions that deliver measurable value.
• Proficiency navigating enterprise procurement, security, legal, and technical validation processes, with the ability to operate autonomously and partner effectively across functions.
• Strong executive presence, the ability to build relationships at the C-suite and senior leadership level, and a willingness to travel frequently for onsite customer meetings and industry events.
• Comfort operating in an early-stage, high-growth environment where ambiguity is the norm and priorities evolve quickly.
• Passion for voice and audio AI and its potential to transform customer experience across the telecommunications industry.

Responsibilities

• Build and manage a growing portfolio of enterprise telecommunications accounts to help ElevenLabs achieve its revenue goals
• Identify opportunities where conversational AI can drive growth, automation, or cost efficiency across customer-facing and internal workflows - including customer care, technical support, sales, retention, billing, collections, field service, employee enablement, and multilingual communications
• Develop and maintain a deep understanding of the telecommunications and conversational AI landscapes, including customer priorities, competitive solutions, emerging technologies, and evolving customer expectations
• Demonstrate expertise around how ElevenLabs’ voice technology can create value across contact centers, virtual agents, in-app assistants, outbound communications, branded voice experiences, and creative content
• Develop and execute account strategies across the full buying group - including Customer Experience, Care and Operations, Digital and Product, IT and Engineering, Marketing, and Procurement - landing with one high-impact use case and expanding across business units, customer journeys, and markets
• Navigate complex telecommunications environments and identify opportunities to integrate ElevenLabs with existing contact center, CCaaS, CRM, and operational technology ecosystems
• Partner closely with Forward Deployed Engineers to design high-impact solutions, manage successful Proofs of Value with customers, and establish a path to scaled production deployment
• Serve as a trusted advisor by educating customers on generative AI and voice while helping shape ElevenLabs’ telecommunications playbook, including our ICP, messaging, use cases, and customer references

Skills

Enterprise sales

SaaS sales

AI & Generative AI

LLM-based products

API-driven platforms

Telecommunications network

Executive presence

Job description

ElevenLabs is seeking an experienced Enterprise Account Executive to drive growth across the telecommunications sector. You will build and manage a growing portfolio of enterprise telecom accounts, identify opportunities for conversational AI to improve customer experience, and translate ElevenLabs capabilities into measurable value for large customers.

This remote-first role requires strong selling skills across C-suite and senior leaders, a track record of seven-figure deals, and the ability