Senior Enterprise Technical Account Manager

Amazon; Dallas (TX); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services (AWS) is seeking an Enterprise Support Technical Account Manager (TAM) to serve as the principal technical advisor and voice of the customer for organizations ranging from startups to Global 500 enterprises.

You will provide advocacy, strategic technical guidance, and collaboration with engineering teams to ensure solutions align with AWS best practices and stay operationally healthy and resilient.

Qualifications

• Bachelor's degree in computer science, IT, math, or equivalent.
• Bachelor's degree in computer science, engineering, mathematics or equivalent, or 4+ years of technical work experience.
• 6+ years of technical engineering experience.

Responsibilities

• The TAM role is the principal technical advisor and voice of the customer to organizations ranging from start-ups to Fortune 500 enterprises.
• Provide advocacy and strategic technical guidance to plan and build solutions using best practices and keep AWS environments healthy and resilient.

Skills

Technical leadership

Executive communication

Distributed systems

AWS / cloud familiarity

Troubleshooting

Education

Bachelor's degree in CS/IT/Math or equivalent

Bachelor's degree in CS/Engineering/Math or equivalent or 4+ years experience

6+ years technical engineering experience

Tools

AWS services

Cloud platforms

DevOps

Job description

Amazon Web Services (AWS) is seeking an Enterprise Support Technical Account Manager (TAM) to serve as the principal technical advisor and voice of the customer for organizations ranging from startups to Global 500 enterprises.

You will provide advocacy, strategic technical guidance, and collaboration with engineering teams to ensure solutions align with AWS best practices and stay operationally healthy and resilient.