Senior Cloud Solutions Advisor – Enterprise TAM

Amazon Web Services (AWS); New York (NY); On-site; USD 167,000 - 229,000; Full time

Benefits offered by this job

Sign-on payments

RSUs

Job summary

Amazon Web Services, Inc. is hiring a Technical Account Manager (TAM) for AWS Enterprise Support in a role that serves as the principal technical advisor and ‘voice of the customer’ to enterprise customers.

You will collaborate with engineers and service teams to resolve issues and to craft strategies that drive adoption of AWS services. The TAM role emphasizes proactive guidance, strategic planning, and business/operational alignment, with travel around 10% or more as needed.

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience.
• 5+ years of technical engineering experience.
• Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience.

Responsibilities

• Provide advocacy and strategic technical guidance to help plan and build solutions using AWS best practices.
• Drive adoption and use of AWS services, including EC2, S3, DynamoDB, RDS, Lambda, and more.
• Interact with senior leadership to discuss incidents, trade-offs, and risk management.
• Travel 10% or more as needed to engage customers and support delivery.

Skills

Distributed applications

Technical engineering

Executive communication

Education

Bachelor’s Degree in CS/Math/related

Tools

AWS services

Job description

Amazon Web Services, Inc. is hiring a Technical Account Manager (TAM) for AWS Enterprise Support in a role that serves as the principal technical advisor and ‘voice of the customer’ to enterprise customers.

You will collaborate with engineers and service teams to resolve issues and to craft strategies that drive adoption of AWS services. The TAM role emphasizes proactive guidance, strategic planning, and business/operational alignment, with travel around 10% or more as needed.