Strategic Enterprise TAM - Technical Advisor for Growth

Contruent

United States

Remote

USD 110,000 - 180,000

Full time

5 days ago
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Job summary

Contruent is seeking a Technical Account Manager to act as a strategic technical advisor for our largest enterprise customers in the United States. You will own technical health, adoption success, and long-term value realization, ensuring measurable outcomes from the Contruent investment.

You will collaborate with Sales, Customer Success, Professional Services, Engineering and Product to drive adoption, support renewals, influence expansion, and strengthen executive relationships.

Qualifications

  • 7+ years of experience in enterprise SaaS or related roles.
  • Experience supporting complex enterprise customers.
  • Strong communication and executive presence.
  • Experience using enterprise software platforms (formerly Ares Prism).
  • Ability to serve as a long-term technical advisor and strategic partner.

Responsibilities

  • Act as the primary technical point of contact for assigned enterprise accounts.
  • Own the technical health of customer environments; conduct assessments and release planning.
  • Guide architecture and configuration strategy.
  • Lead resolution of complex technical issues and perform root cause analysis.
  • Support renewals and identify expansion opportunities.
  • Contribute to QBRs and executive reviews; share best practices with customers.

Skills

Enterprise SaaS
Executive presence
Experience with large enterprise
Strategic advisory
Cross-functional collaboration

Job description

Contruent is seeking a Technical Account Manager to act as a strategic technical advisor for our largest enterprise customers in the United States. You will own technical health, adoption success, and long-term value realization, ensuring measurable outcomes from the Contruent investment.

You will collaborate with Sales, Customer Success, Professional Services, Engineering and Product to drive adoption, support renewals, influence expansion, and strengthen executive relationships.

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