Senior Enterprise TAM & Cloud Solutions Lead

Amazon Inc.; Sunnyvale (CA); On-site; USD 210,000 - 284,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Principal Technical Account Manager to advocate for enterprise customers across Compute, Storage, Database, Data Analytics, and more. This role focuses on advising customers rather than sales and requires travel up to 20%.

You will partner with enterprise architects, shape roadmaps, mentor teammates, and represent customer perspective to guide AWS service development. A strong background in IT, security, and cloud architecture is expected.

Qualifications

• Bachelor's degree and 10+ years IT development/consulting experience in software or Internet industries.

Responsibilities

• Develop and execute an operational support strategy for AWS customers.
• Explain transformational concepts to executives and influence technology strategy.
• Mentor and role model for colleagues.
• Keep technical skills honed and contribute to the technology community.
• Educate, train and enable cloud solutions experts for a challenging set of customers.
• Build understanding of enterprise technology adoption.
• Earn and maintain customer trust while communicating bold direction.
• Drive operational excellence and teach customers to improve business impact.

Skills

IT experience

Cloud concepts

Education

Bachelor's degree

CISSP-ISSAP/ISSEP

Job description

Amazon Web Services (AWS) is seeking a Principal Technical Account Manager to advocate for enterprise customers across Compute, Storage, Database, Data Analytics, and more. This role focuses on advising customers rather than sales and requires travel up to 20%.

You will partner with enterprise architects, shape roadmaps, mentor teammates, and represent customer perspective to guide AWS service development. A strong background in IT, security, and cloud architecture is expected.