Senior Cloud Technical Advisor Enterprise Solutions

Amazon Web Services (AWS); Herndon (VA); On-site; USD 154,000 - 208,000; Full time

Job summary

Amazon Web Services (AWS) Enterprise Support seeks a Technical Account Manager (TAM) to act as a principal technical advisor for enterprise customers, guiding adoption and use of AWS services across multiple domains. You will collaborate with engineers and service teams to resolve issues and drive customer outcomes from compute to databases, messaging, and security.

You must be willing to travel 10%+ and engage with senior leaders to align strategies with business needs, budgets, and risk

Qualifications

• 5+ years of design/implementation/operations/consulting with distributed applications experience.
• 5+ years of technical engineering experience.
• Bachelor’s Degree in Computer Science, Math, or related discipline, and 7+ years of equivalent work experience or 9+ years of related work experience.
• 7+ years of technical engineering experience.

Responsibilities

• Troubleshoot issues and drive resolution with engineers and service teams.
• Proactively craft and execute adoption strategies for AWS services.
• Represent AWS in customer environments and discuss incidents with senior leadership.

Skills

Distributed apps experience

Technical engineering

Customer-facing communication

Education

Bachelor's Degree in CS/Math or related

Tools

AWS services

Job description

Amazon Web Services (AWS) Enterprise Support seeks a Technical Account Manager (TAM) to act as a principal technical advisor for enterprise customers, guiding adoption and use of AWS services across multiple domains. You will collaborate with engineers and service teams to resolve issues and drive customer outcomes from compute to databases, messaging, and security.

You must be willing to travel 10%+ and engage with senior leaders to align strategies with business needs, budgets, and risk