Senior Enterprise Support Leader for Cloud Apps & Execs

Amazon Web Services (AWS); Seattle (WA); On-site; USD 169,000 - 229,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Web Services, Inc. in Seattle seeks an Enterprise Support Manager who excels at solving problems, engaging with senior executives, and leading teams responsible for full application stacks from the system up through a custom application.

Willingness to travel up to 25% and collaborate with customers is expected. The role emphasizes driving support-related programs, working with enterprise software customers, and delivering scalable AWS solutions while maintaining a strong customer-focused

Qualifications

• 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience.
• Experience working with enterprise software companies.
• Bachelor's degree in Information Science, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or a related field.
• 5+ years of technical team management experience.

Skills

Customer engagement

Enterprise software experience

Team leadership

Education

Bachelor's degree in Information Science, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or related field

Job description

Amazon Web Services, Inc. in Seattle seeks an Enterprise Support Manager who excels at solving problems, engaging with senior executives, and leading teams responsible for full application stacks from the system up through a custom application.

Willingness to travel up to 25% and collaborate with customers is expected. The role emphasizes driving support-related programs, working with enterprise software customers, and delivering scalable AWS solutions while maintaining a strong customer-focused