Enterprise Support Manager: Cloud & Executive Relations

Amazon Web Services (AWS); East Palo Alto (CA); On-site; USD 194,000 - 263,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. is seeking an Enterprise Support Manager in California to lead technical teams and drive high-level customer engagements with executives.

You will own initiatives across full application stacks and collaborate with cross-functional partners to resolve complex issues in the cloud. The ideal candidate has 4+ years of technical team management, 5+ years of direct executive-facing support, and a strong background in enterprise software.

Qualifications

• 4+ years of technical team management experience.
• 5+ years of direct customer engagement with senior executives.
• Bachelor's degree in Computer Science, Math, or a related field.
• Experience in direct customer engagement with senior executives (VP/C-level).

Skills

Technical team management

Customer engagement

Executive-level support

Leadership experience

AWS / cloud experience

Education

Bachelor's degree in Computer Science or Math

Bachelor's degree in Information Science / IT / Engineering / Physics

Job description

Amazon Web Services, Inc. is seeking an Enterprise Support Manager in California to lead technical teams and drive high-level customer engagements with executives.

You will own initiatives across full application stacks and collaborate with cross-functional partners to resolve complex issues in the cloud. The ideal candidate has 4+ years of technical team management, 5+ years of direct executive-facing support, and a strong background in enterprise software.