Executive Cloud Support Manager

Amazon Web Services (AWS); San Francisco (CA); On-site; USD 194,000 - 263,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Web Services, Inc. seeks an Enterprise Support Manager in San Francisco to lead a technical team and drive executive-facing support for large customers. The role involves guiding complex deployments and collaborating across product and engineering teams.

Travel up to 25% is possible. AWS emphasizes inclusive culture, mentorship, and career growth for Amazonians. Competitive benefits are offered.

Qualifications

• 4+ years of technical team management experience.
• 5+ years of direct customer engagement, with a focus on support to senior executives (VP and C-level).
• Bachelor's degree in Computer Science, Math, or a related field.
• Experience in technical team management.
• Experience in direct customer engagement, with a focus on support to senior executives (VP and C-level).
• Experience working with enterprise software companies.
• 5+ years of managing technical teams.

Skills

Technical team management

Executive-level client engagement

Leadership

Enterprise software experience

Education

Bachelor's degree in Computer Science / Mathematics / related field

Bachelor's degree in Information Science / Information Technology / CS / Engineering / Mathematics / Physics

Job description

Amazon Web Services, Inc. seeks an Enterprise Support Manager in San Francisco to lead a technical team and drive executive-facing support for large customers. The role involves guiding complex deployments and collaborating across product and engineering teams.

Travel up to 25% is possible. AWS emphasizes inclusive culture, mentorship, and career growth for Amazonians. Competitive benefits are offered.