Senior Enterprise Support Leader

Socket.dev; Boston (MA); On-site; USD 169,000 - 229,000; Full time

Job summary

Amazon Web Services (AWS) in Boston, MA is seeking an Enterprise Support Manager who thrives on solving complex customer challenges and leading teams that build or manage full application stacks from the system level through custom applications.

Ideal candidates have 5+ years of direct customer engagement with senior executives, experience with enterprise software, and 5+ years of technical team management; travel up to 25% is expected.

Qualifications

• 5+ years of direct customer engagement with senior executives.
• Experience working with enterprise software companies.
• Bachelor's degree in Information Science, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or a related field.
• 5+ years of technical team management experience.

Responsibilities

• Lead teams building or managing full application stacks from the system level up to a custom application.
• Oversee a portion of network management from layer 3 and higher.
• Engage in web-related programming that includes consumption of web services.

Skills

Customer engagement with executives

Enterprise software experience

Team management

Cloud services familiarity

Education

Bachelor's degree in Information Science, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or a related field

Job description

Amazon Web Services (AWS) in Boston, MA is seeking an Enterprise Support Manager who thrives on solving complex customer challenges and leading teams that build or manage full application stacks from the system level through custom applications.

Ideal candidates have 5+ years of direct customer engagement with senior executives, experience with enterprise software, and 5+ years of technical team management; travel up to 25% is expected.