Senior Enterprise Strategy & Operations Leader

ServiceTitan, Inc.; Glendale (CA); Hybrid; USD 168,000 - 270,000; Full time

Benefits offered by this job

Flexible time off

Medical, dental, and vision coverage

FSA/HSA and 401k match

Parental leave and fertility support

Job summary

ServiceTitan, Inc. seeks a Senior Manager, Enterprise Strategy & Operations to drive operational strategy for the Enterprise Sales organization from pipeline through close.

You will lead cross-functional projects, optimize workflows, and partner with Directors & SVPs in Sales Development and Enterprise Sales. You will oversee KPI reporting, forecasting, territory management, annual planning, and strategic initiatives while managing a small team.

Qualifications

• 5-8 years of experience in high growth tech company Sales Ops and/or management consulting.
• Functional experience in operations/business operations/revops, strategy, and/or finance within the SaaS space is strongly preferred (experience working with Enterprise Sales is a plus).
• 1-2+ years of leading and managing a team.
• Strong analytical skills, including proficiency in excel or Gsheet modeling.
• Experience with SQL/data querying and Tableau or other data visualization tool preferred.
• Proven track record of working cross-functionally on key projects to deliver results.
• Exceptional written, verbal, and presentation skills that allow you to partner with VP+ leadership.
• Bachelor’s degree required.
• In-office presence in Glendale, CA 1 day/week.

Responsibilities

• Oversee daily operations of and drive efficiencies within the Sales Operations functions including KPI reporting, forecasting, capacity management, account assignment, and month-end close.
• Lead high-impact strategic initiatives across the holistic Enterprise portfolio including key account engagement, automation & tooling, territory management, annual planning, etc.
• Partner closely with our Sales Development and Sales leaders to help them understand performance trends, root causes, and help them improve and scale their operations.
• Develop strategic initiatives and execution plans to improve Enterprise full-cycle sales performance.
• Collaborate with peers across Sales, RevOps, Finance, & Marketing to deliver insights and partner on large-scale projects or analysis.
• Operate in a hands-on manner to dive deep on analysis or systems, recognize hot spots, and develop solutions to ensure high quality results and improve decision making.
• Manage and develop a team of a few individuals covering Enterprise Sales Strategy & Operations.

Skills

Analytical skills

Stakeholder management

Cross-functional collaboration

Excel modeling

SQL

Tableau

Presentation skills

Education

Bachelor’s degree

Tools

Tableau

SQL

Job description

ServiceTitan, Inc. seeks a Senior Manager, Enterprise Strategy & Operations to drive operational strategy for the Enterprise Sales organization from pipeline through close.

You will lead cross-functional projects, optimize workflows, and partner with Directors & SVPs in Sales Development and Enterprise Sales. You will oversee KPI reporting, forecasting, territory management, annual planning, and strategic initiatives while managing a small team.