Senior Enterprise Solutions Engineer

Cloudflare; United States; Hybrid; USD 95,000 - 142,000; Full time

Job summary

the company is seeking an Enterprise Customer Engineer to drive go-to-market strategies, bridge technical and business value, and support enterprise clients from pre-sales through deployment and expansion. You will work within the GTM organization and focus on high-value architectural design and measurable business outcomes across the customer journey.

You will lead technical validation, onboarding, health monitoring, and quarterly business reviews, leveraging AI-augmented workflows to improve

Qualifications

• 7+ years in a customer-facing technical role.
• Ability to white-board, design and articulate complex enterprise network and security architectures.
• Excellent communication translating technical concepts into business outcomes.
• Experience in SaaS with quota or revenue accountability.

Responsibilities

• Lead technical deep-dive discovery and map customer infra to solutions.
• Oversee onboarding, deployment architecture, and lifecycle expansion.
• Own discovery, demos, onboarding, health, risk, and expansion strategy.
• Run QBRs to translate platform capabilities into ROI for executives.
• Leverage AI workflows to automate routine tasks and free time for advisory.

Skills

Experience in customer-facing tech

Architectural mindset

Consultative & advisory skills

Commercial mindset

Communication

Technical breadth

AI proficiency

Coding/Scripting: Pro

Job description

the company is seeking an Enterprise Customer Engineer to drive go-to-market strategies, bridge technical and business value, and support enterprise clients from pre-sales through deployment and expansion. You will work within the GTM organization and focus on high-value architectural design and measurable business outcomes across the customer journey.

You will lead technical validation, onboarding, health monitoring, and quarterly business reviews, leveraging AI-augmented workflows to improve