Senior Customer Engineer: AI-Driven Technical Architect

United States Digital Space LLC; United States; Hybrid; USD 140,000 - 180,000; Full time

Job summary

United States Digital Space LLC seeks a Customer Engineer to guide enterprise clients from pre-sales validation through onboarding, deployment, and expansion. You will bridge technical strategy and business value, operating as a quota-carrying technologist within the GTM organization.

You will architect deploys, advise on security and AI control layers, and partner with account executives to ensure time-to-value and measurable outcomes across the customer journey.

Qualifications

• Experience in a customer-facing technical role.
• Architect-level expertise for complex deployments.
• Ability to respond to RFPs and security questionnaires.

Responsibilities

• Lead technical validation, discovery, and mapping of customer infrastructure to tailored solutions.
• Own onboarding, deployment architecture, and expansion strategy with customers.
• Carry a quota for new business and account growth; drive executive-level value discussions.
• Act as trusted advisor on architecture, AI control layers, and deployment confidence.
• Leverage AI workflows to automate routine tasks and free time for strategic advising.

Skills

Customer-facing experience

Architect

RFP/Questionnaire handling

Job description

United States Digital Space LLC seeks a Customer Engineer to guide enterprise clients from pre-sales validation through onboarding, deployment, and expansion. You will bridge technical strategy and business value, operating as a quota-carrying technologist within the GTM organization.

You will architect deploys, advise on security and AI control layers, and partner with account executives to ensure time-to-value and measurable outcomes across the customer journey.