Senior Enterprise SaaS Account Executive — Remote

ServiceNow; Silver Spring (MD); Remote; USD 131,000 - 216,000; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Matching donations

Flexible time away

Family leave

Job summary

ServiceNow, a leading AI-native platform provider, seeks an experienced enterprise sales leader in North America to drive new SaaS license revenue. You will conduct account and territory planning, identify prospects, and execute field-based activities with a broad virtual team to close strategic deals.

You will collaborate with executives across finance, IT, security, operations, and partnerships, guiding customers on IT roadmaps while promoting customer success and a win-as-a-team mindset.

Qualifications

• 10+ years of software/cybersecurity sales experience with proven top-line growth.
• Experience establishing trusted relationships with current and prospective clients and other teams.
• Experience producing new business, negotiate deals, and maintain healthy C-Level relationships.
• Experience achieving sales targets.
• Experience in the SLED vertical.
• Experience leveraging or thinking about how to integrate AI into work processes, decision making, or problem-solving.
• Ability to understand the bigger picture and IT plans.
• Experience promoting a customer success focus in a win-as-a-team environment.
• Willingness to travel up to 50%.

Responsibilities

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, CISO, COO, CDO) across all product sales.
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.).
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap.
• Identify the right specialist/support resources to bring into a deal, at the right time.

Skills

Sales experience

C-level relationships

New business development

Negotiation

Target achievement

SLED experience

AI in work processes

Big-picture IT

Team-win mindset

Travel willingness

Job description

ServiceNow, a leading AI-native platform provider, seeks an experienced enterprise sales leader in North America to drive new SaaS license revenue. You will conduct account and territory planning, identify prospects, and execute field-based activities with a broad virtual team to close strategic deals.

You will collaborate with executives across finance, IT, security, operations, and partnerships, guiding customers on IT roadmaps while promoting customer success and a win-as-a-team mindset.