Senior Enterprise Portfolio Program Leader

Pearson; Denver (CO); On-site; USD 160,000 - 170,000; Full time

Job summary

Pearson is seeking a Principal, Portfolio Management to lead the Digital Assessment Library enterprise accounts. You will act as a trusted advisor across education, healthcare, and government markets, drive retention and growth, and coordinate with Sales, Product, Training, and Operations to deliver strategic outcomes.

You will build executive relationships, manage complex programs, and lead cross-functional initiatives in a growth-oriented environment.

Qualifications

• 7+ years of experience in program management, customer success, enterprise account management, consulting, or related roles.
• Experience managing complex enterprise customer relationships.
• Strong project management and organizational skills.
• Demonstrated ability to lead cross-functional initiatives and drive results.
• PMP, PgMP or equivalent project management certification.

Responsibilities

• Act as the primary program lead for a portfolio of strategic enterprise customers.
• Develop and maintain relationships with executive sponsors, administrators, and key decision-makers.
• Lead account planning activities to support customer success, retention, and growth.
• Oversee end-to-end implementation and onboarding of enterprise customers.
• Coordinate cross-functional resources for timely program delivery.
• Monitor milestones, risks, dependencies, and adoption metrics.
• Identify expansion opportunities within existing accounts.
• Develop recommendations to improve adoption and engagement.
• Support renewal planning and long-term account strategy.

Skills

Program management

Customer success

Enterprise accounts

Executive relationships

Cross-functional leadership

ROI analysis

Communication

Education

Bachelor's degree in Business, Education, Psychology, Healthcare Administration, or a related field

Tools

PMP

PgMP

Job description

Pearson is seeking a Principal, Portfolio Management to lead the Digital Assessment Library enterprise accounts. You will act as a trusted advisor across education, healthcare, and government markets, drive retention and growth, and coordinate with Sales, Product, Training, and Operations to deliver strategic outcomes.

You will build executive relationships, manage complex programs, and lead cross-functional initiatives in a growth-oriented environment.