Senior Enterprise IoT Implementation & Success Lead
Samsara
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Benefits offered by this job
Job summary
Samsara is seeking a Customer Success professional to support enterprise customers by ensuring successful deployments and continuous business value. You will lead critical interactions, manage large‑scale implementations, and collaborate across teams.
The ideal candidate will have over 6 years of experience in Customer Success or account management, alongside strong problem-solving skills and a Bachelor’s degree. The role offers a competitive salary, benefits, and opportunities for professional growth.
Qualifications
- 6+ years in senior Customer Success, account management, or strategic consulting.
- Experience with Enterprise SaaS and technical products.
- Strong problem-solving and consultative skills.
Responsibilities
- Lead frontline interactions to maximize safety, efficiency, and sustainability.
- Manage large-scale deployments and enable rapid time to value.
- Develop launch plans and roadmaps to increase product usage.
- Track implementation progress, adoption metrics, and account health.
- Conduct training sessions and troubleshooting for users.
Skills
Education
Job description
Samsara is seeking a Customer Success professional to support enterprise customers by ensuring successful deployments and continuous business value. You will lead critical interactions, manage large‑scale implementations, and collaborate across teams.
The ideal candidate will have over 6 years of experience in Customer Success or account management, alongside strong problem-solving skills and a Bachelor’s degree. The role offers a competitive salary, benefits, and opportunities for professional growth.
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