Senior Enterprise IoT Implementation Consultant

Samsara Inc.; United States; Remoto; USD 100.000 - 152.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote-friendly model

Professional development stipend

Comprehensive health and parentalleave

Descrizione del lavoro

Samsara Inc. is seeking an Enterprise Customer Success professional to join the Implementation team and help large customers deploy and adopt our IoT platform across fleets and assets.

You will own the relationship from onboarding to renewal, collaborating with Sales, Support, Sales Engineering and Product to drive value, adoption, and long‑term success, while working remotely in the US.

Competenze

• 6+ years in senior Customer Success, account management, or strategic consulting role.
• Enterprise SaaS experience preferred.
• Strong communication and relationship-building skills.

Mansioni

• Lead deployment for large-scale customers and ensure quick value realization.
• Create launch plans and roadmaps to increase product usage.
• Track implementation progress, adoption, and account health.
• Run training sessions and demonstrate Samsara’s platform to executives and users.
• Collaborate cross-functionally with Sales, Support, Sales Engineering and Product.

Conoscenze

Enterprise SaaS

Account management

Customer success

Stakeholder communication

Problem solving

Formazione

Bachelor's degree

Descrizione del lavoro

Samsara Inc. is seeking an Enterprise Customer Success professional to join the Implementation team and help large customers deploy and adopt our IoT platform across fleets and assets.

You will own the relationship from onboarding to renewal, collaborating with Sales, Support, Sales Engineering and Product to drive value, adoption, and long‑term success, while working remotely in the US.