Senior Enterprise IoT Implementation Lead (Remote)

Samsara; Seattle (WA); Remote; USD 100,000 - 153,000; Full time

Job summary

Samsara is seeking a seasoned Enterprise Customer Success professional to guide our largest customers through onboarding, adoption, and renewal of the Connected Operations Cloud. You will own engagements from deployment to value realization, working cross-functionally with Sales, Support, and Product to ensure success at scale.

Ideal candidates bring 6+ years in enterprise SaaS, strong relationship-building, and a proven track record delivering end-to-end implementations for Fortune 500 clients.

Qualifications

• 6+ years of experience in enterprise SaaS and strategic customer roles.
• Proven ability to drive onboarding, adoption, and renewal for large accounts.
• Strong relationship-building and cross-functional collaboration skills.

Responsibilities

• Own deployment and adoption for large enterprise customers.
• Collaborate with Sales, Support, Sales Engineering and Product to ensure success.
• Track account health and value realization post-implementation.
• Mentor teammates and help scale customer success processes.
• Communicate customer ROI and outcomes to executives.

Skills

Enterprise SaaS

Account management

Strategic consulting

Customer success

Relationship building

Education

Bachelor7s degree

Job description

Samsara is seeking a seasoned Enterprise Customer Success professional to guide our largest customers through onboarding, adoption, and renewal of the Connected Operations Cloud. You will own engagements from deployment to value realization, working cross-functionally with Sales, Support, and Product to ensure success at scale.

Ideal candidates bring 6+ years in enterprise SaaS, strong relationship-building, and a proven track record delivering end-to-end implementations for Fortune 500 clients.