Remote Enterprise IoT Implementation Consultant

Samsara; Houston (TX); Remote; USD 89,000 - 135,000; Full time

Benefits offered by this job

Remote work

Professional development stipend

Health insurance

Parental leave

Job summary

Samsara is seeking an experienced Senior Enterprise Customer Success professional to join our Implementation team. You will own customer relationships with the largest clients, guiding deployment and adoption of our IoT solutions across fleets and industrial assets.

You’ll collaborate across Sales, Support, Sales Engineering, and Product to ensure successful deployments, strong user adoption, and long-term customer value. This role is remote in the US with up to 25% travel.

Qualifications

• 4+ years of experience in a senior Customer Success, account management, or strategic consulting role.
• Enterprise SaaS experience preferred.
• Strong consultative skills with end-to-end implementation experience.

Responsibilities

• Be on the front lines and ensure our customers increase safety, efficiency, and sustainability of their operations with our IoT platform.
• Manage the deployment of Samsara technology to large‑scale customers, enabling quick time to value.
• Create launch plans and a roadmap to increase product usage.
• Track implementation progress, participation, product adoption, and account health.
• Run training sessions and demonstrate Samsara’s technology to executives and day‑to‑day users.

Skills

Customer Success

Account management

SaaS

Education

Bachelor's degree

Job description

Samsara is seeking an experienced Senior Enterprise Customer Success professional to join our Implementation team. You will own customer relationships with the largest clients, guiding deployment and adoption of our IoT solutions across fleets and industrial assets.

You’ll collaborate across Sales, Support, Sales Engineering, and Product to ensure successful deployments, strong user adoption, and long-term customer value. This role is remote in the US with up to 25% travel.