Remote Enterprise IoT Implementation Lead

Samsara; Chicago (IL); Remote; USD 90,000 - 130,000; Full time

Job summary

Samsara is seeking a Customer Success Implementation specialist to help Enterprise customers deploy and adopt our IoT solutions for their fleets and industrial assets. You will own the customer relationship from onboarding through renewal, ensuring successful deployments and measurable value.

You’ll work cross-functionally with Sales, Support, Sales Engineering, and Product to scale our services across industries and geographies, while championing Samsara’s cultural principles and

Responsibilities

• On the front-lines to ensure customers increase safety, efficiency and sustainability with Samsara's IoT platform.
• Manage deployment for large-scale customers to achieve quick time to value.
• Create launch plans and a roadmap to increase product usage.
• Track implementation progress, product adoption, and account health.
• Run training sessions and demonstrate Samsara’s technology to executives and end users.
• Juggle multiple customer engagements and collaborate cross-functionally to deliver an exceptional experience.
• Serve as a mentor to others.

Job description

Samsara is seeking a Customer Success Implementation specialist to help Enterprise customers deploy and adopt our IoT solutions for their fleets and industrial assets. You will own the customer relationship from onboarding through renewal, ensuring successful deployments and measurable value.

You’ll work cross-functionally with Sales, Support, Sales Engineering, and Product to scale our services across industries and geographies, while championing Samsara’s cultural principles and