Senior Enterprise Implementation Manager

Samsara; Broomfield (CO); Híbrido; USD 150.000 - 200.000; Tempo integral

Benefícios oferecidos por esta vaga

Remote-friendly options

Resumo da vaga

Samsara is seeking a Manager of the Enterprise Implementation Consultants to lead a high-touch team that deploys Samsara’s connected operations platform for our largest enterprise accounts. You’ll drive implementation excellence across hardware, software configuration, and system integrations while coaching the team and setting a strong, inclusive culture.

You’ll partner with Sales, Solutions Engineering, Support, and Customer Success to ensure smooth handoffs, protect renewals and expansions,

Qualificações

• 4+ years leading services teams that support complex enterprise deployments.
• Experience implementing Enterprise accounts or account management programs (SaaS/IoT hardware preferred).
• Strong work ethic, prioritization and high emotional intelligence for high-visibility work.
• Experience managing escalations and executive stakeholders on high-value accounts.
• Experience with customer-success CRM or PSA tools (Gainsight/PSA).
• Solutions-oriented, proactive and able to thrive in fast-paced environments.
• Bachelor’s degree from a four-year institution.

Responsabilidades

• Manage team performance and develop high-performing, inclusive culture.
• Deliver results across team KPIs and organizational OKRs.
• Own executive stakeholder relationships and escalate risks for at-risk accounts.
• Collaborate cross-functionally with Sales, Solutions Engineering, Support, and CS.
• Coach consultants through multi-site technical implementations and integrations.
• Identify process improvements and leverage data for automation gains.
• Lead with hands-on approach and model Samsara’s leadership principles.
• Hire and develop a diverse, engaged team.

Conhecimentos

People management

Enterprise deployments

Stakeholder management

Leadership

Customer success tooling

Formação

Bachelor's degree

Ferramentas

Gainsight

Descrição da vaga

Samsara is seeking a Manager of the Enterprise Implementation Consultants to lead a high-touch team that deploys Samsara’s connected operations platform for our largest enterprise accounts. You’ll drive implementation excellence across hardware, software configuration, and system integrations while coaching the team and setting a strong, inclusive culture.

You’ll partner with Sales, Solutions Engineering, Support, and Customer Success to ensure smooth handoffs, protect renewals and expansions,