Senior Enterprise Implementation Lead (Remote)

LM Wind Power / GE; Alabama; Remote; USD 100,000 - 125,000; Full time

Benefits offered by this job

Remote work

Travel up to 25%

401k match

ESPP

Job summary

First Advantage seeks a Sr. Professional Services Manager (Implementation) to own enterprise client deployments from discovery to go-live. You will translate requirements into scalable solutions and align cross-functional teams to accelerate revenue while ensuring quality.

This 100% remote role requires US-based candidates with up to 25% travel. You will mentor peers, improve implementation playbooks, and lead customers toward best-practice outcomes in a fast-paced B2B SaaS environment.

Qualifications

• Bachelor’s degree or equivalent professional work experience.
• 7+ years leading complex enterprise implementations or comparable onboarding programs in B2B SaaS.
• Experience translating integrations, data exchange, configuration into business impact.

Responsibilities

• Lead complex enterprise implementations from discovery to go-live.
• Translate customer requirements into scalable, testable solutions.
• Build and govern implementation plans with scope, milestones and risks.
• Negotiate scope, timelines and responsibilities with customers and internal stakeholders.
• Orchestrate delivery across Sales, Product, Technology, Operations, and Client Success.
• Lead integration planning, configuration, and testing; drive go-live.
• Mentor peers and improve playbooks and processes.
• Share expertise to improve delivery and customer outcomes.

Skills

Enterprise delivery

Stakeholder management

Solution design

Discovery process

Governance

Negotiation

Executive presence

Cross-functional leadership

Project governance

Communication

Education

Bachelor's degree or equivalent

Tools

ATS/HRIS

APIs & data integration

CRM/ERP concepts

Job description

First Advantage seeks a Sr. Professional Services Manager (Implementation) to own enterprise client deployments from discovery to go-live. You will translate requirements into scalable solutions and align cross-functional teams to accelerate revenue while ensuring quality.

This 100% remote role requires US-based candidates with up to 25% travel. You will mentor peers, improve implementation playbooks, and lead customers toward best-practice outcomes in a fast-paced B2B SaaS environment.