Senior Enterprise Implementation Consultant — Remote

UpGuard; San Francisco (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Lifestyle subsidy

WFH setup allowance

Learning & Development allowance

Annual leave

Parental leave

Personal leave

Fully remote

Top-spec hardware

Generative AI subsidy

Health Insurance

Job summary

UpGuard is hiring a Day 1 foundational Professional Services (PS) role to write our deployment playbooks. You will lead complex enterprise deployments, design SOPs, and partner with Sales and Product to scale our PS organization.

The successful candidate will have 5+ years in B2B SaaS implementations, strong executive stakeholder management, and experience with PSA tools like Rocketlane. This is a fully remote role with competitive compensation and benefits.

Qualifications

• 5+ years in a B2B SaaS implementation, solutions architecture, or professional services role.
• Experience consulting with large-scale organizations (5,000+ employees).
• GRC experience is desirable.
• Ability to read API documentation, design data mappings, and troubleshoot integrations.

Responsibilities

• Foundational Practice Building: design and document repeatable implementation methodologies, project plans, and SOPs.
• Enterprise Delivery & Scope Management: own complex deployments end-to-end; manage client expectations and prevent scope creep; lead UAT.

Skills

Consultative Authority

Stakeholder Management

Builder Mindset

Tools

Rocketlane

Certinia

Productive

Job description

UpGuard is hiring a Day 1 foundational Professional Services (PS) role to write our deployment playbooks. You will lead complex enterprise deployments, design SOPs, and partner with Sales and Product to scale our PS organization.

The successful candidate will have 5+ years in B2B SaaS implementations, strong executive stakeholder management, and experience with PSA tools like Rocketlane. This is a fully remote role with competitive compensation and benefits.