Senior Enterprise Customer Engineer — AI‑Driven Solutions

Cloudflare

Los Angeles (CA)

On-site

USD 140,000 - 190,000

Full time

31 hours ago
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Benefits offered by this job

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
401(k) Retirement Savings Plan
Employee Stock Participation Plan

Job summary

Cloudflare in Los Angeles-area offices seeks a Customer Engineer to drive the technical go-to-market strategy, guiding enterprise clients from initial validation through onboarding and expansion. You will balance hands-on architecture with executive advisory, leveraging AI-augmented workflows to simplify complex deployments and deliver measurable business outcomes.

The role emphasizes cross-functional collaboration, deep technical breadth across DNS, CDN, Zero Trust, and Network Security, and a

Qualifications

  • Experience in a customer-facing technical role.
  • Ability to white-board and design complex enterprise networks clearly.
  • Excellent communication translating technical concepts into business outcomes for C-levels.
  • Commercial mindset with experience in quota-driven roles.

Responsibilities

  • Lead technical deep-dive discovery and map customer infrastructure to Cloudflare architectures.
  • Onboard and guide customers through deployment architecture and migration plans.
  • Own discovery, demos, onboarding, health, risk, and expansion strategies with Account Executives.
  • Provide advisory support across architecture, AI controls, security posture, and deployment confidence.

Skills

Architectural design
Consultative skills
Commercial mindset
Stakeholder management
Technical breadth
Scripting basics

Education

Bachelor's degree in CS/Engineering

Tools

REST/GraphQL APIs
Terraform
CI/CD

Job description

Cloudflare in Los Angeles-area offices seeks a Customer Engineer to drive the technical go-to-market strategy, guiding enterprise clients from initial validation through onboarding and expansion. You will balance hands-on architecture with executive advisory, leveraging AI-augmented workflows to simplify complex deployments and deliver measurable business outcomes.

The role emphasizes cross-functional collaboration, deep technical breadth across DNS, CDN, Zero Trust, and Network Security, and a

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