Senior Enterprise Accounts Manager — Growth & Renewals

Cvent, Inc.; Tysons (VA); Remote; USD 110,000 - 180,000; Full time

Job summary

Cvent in Tysons, Virginia seeks an Enterprise Account Manager to lead and grow existing Fortune 2000 client relationships, focusing on renewals, upsells, and cross-sells within a fast-paced environment.

You will collaborate with Client Services and Sales to ensure customer satisfaction, forecast opportunities, and travel about 30% to meet with clients; a Bachelor’s degree or equivalent experience is preferred and 7+ years in SaaS sales is expected.

Qualifications

• Bachelor’s degree preferred, or relevant work experience.
• 7+ years of customer-facing inside sales and account management experience with revenue generation.
• Experience managing Fortune 2000 accounts.

Responsibilities

• Call on existing Fortune 2000 clients to meet revenue expectations.
• Identify and close renewals, up-sells, and cross-sells within accounts.
• Pursue relationships with key decision-makers to grow the Cvent footprint.
• Collaborate with Client Services and Sales to ensure customer satisfaction with the product and organization.
• Ensure customer issues are acknowledged and resolved in a timely manner.
• Develop and pursue targeted key accounts and action plans to penetrate them.
• Accurately forecast sales opportunities via pipeline report.
• Monitor and report sales activity in the system.
• Maintain accounts in good standing through follow-up and communication.
• Perform other duties as assigned.

Skills

Account management

Sales

Relationship management

Technical product knowledge

Education

Bachelor’s degree preferred

Job description

Cvent in Tysons, Virginia seeks an Enterprise Account Manager to lead and grow existing Fortune 2000 client relationships, focusing on renewals, upsells, and cross-sells within a fast-paced environment.

You will collaborate with Client Services and Sales to ensure customer satisfaction, forecast opportunities, and travel about 30% to meet with clients; a Bachelor’s degree or equivalent experience is preferred and 7+ years in SaaS sales is expected.