Strategic SaaS Account Manager: Growth & Renewals

SalesIntel Research, Inc.; Tysons (VA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Holidays

Paid leaves

Bonuses

Incentives

Medical policy

Training programs

Job summary

SalesIntel is seeking an Account Manager to manage a defined book of named accounts in Tysons, VA. You will drive renewals and expansions, develop relationships with C-level and VP-level executives, and collaborate with VP and technical teams to meet strategic goals.

Strong presentation skills and a track record in SaaS sales are essential. You will leverage Salesforce and ChurnZero to track activity, forecast opportunities, and guide renewal/upsell strategies.

Qualifications

• 2+ years of Account Management experience in a Technology company.
• Selling experience via SaaS video or web conferencing solutions.
• Excellent presentation and communication skills in English.
• Strong collaboration and relationship-building skills.
• Business forecasting, pipeline development and management skills are required.
• A proven track record of closed sales, client satisfaction and teamwork.
• Must have strong verbal skills with consultative professional business acumen.
• Must be detail oriented, organized, ethical, responsible and self-motivated.
• Salesforce CRM experience mandatory.
• BA/ BS or equivalent professional experience.

Responsibilities

• Meet or exceed quota for assigned renewals and expansion.
• Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns in partnership with your VP.
• Effectively identify customer needs, engaging technical resources as required.
• Create customer presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs).
• Drive product adoption and build return on investment cases for customer retention.
• Manage full customer lifecycle communication and education.
• Nurture and create champions and evangelists for case studies, referrals, and testimonials.
• Conduct high-level conversations with C-Level and VP-level executives to address business needs as well as have conversations and trainings with end-users.
• Utilize solution-selling techniques to effectively guide through renewal and upsell processes to close.
• Utilize Salesforce CRM and ChurnZero to provide timely and accurate sales activity tracking and status updates.
• Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions.

Skills

Account management

SaaS sales

Forecasting

Pipeline development

Communication skills

CRM experience

Education

BA/ BS or equivalent

Tools

Salesforce CRM

ChurnZero

Job description

SalesIntel is seeking an Account Manager to manage a defined book of named accounts in Tysons, VA. You will drive renewals and expansions, develop relationships with C-level and VP-level executives, and collaborate with VP and technical teams to meet strategic goals.

Strong presentation skills and a track record in SaaS sales are essential. You will leverage Salesforce and ChurnZero to track activity, forecast opportunities, and guide renewal/upsell strategies.