Senior Enterprise Account Manager – SaaS & PIM

Inriver; Saint Paul (MN); Sur place; USD 140 000 - 160 000; Plein temps

Résumé du poste

Inriver is seeking a Senior Account Manager in the United States to drive retention and growth across a portfolio of customers. You will build trusted advisor relationships, coordinate with cross-functional teams, and help customers maximize value from Inriver’s SaaS solutions.

The role requires up to 25% travel and focus on ARR growth and renewal. The ideal candidate brings 5–10 years in enterprise account management or SaaS business development, strong presentation skills, and a proven ability

Qualifications

• 5-10 years of experience in enterprise account management or business development in a SaaS company.
• Experience with strategic account planning techniques.
• Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions.
• Experience using a CRM to support account planning.
• Business English is a requirement.
• University / College degree or equivalent is required.
• Excellent communication skills and ability to present and persuade.
• Excellent presentation skills with storytelling ability.
• Ability to drive knowledge sharing and collaboration.
• Curiosity to learn new things.
• Experience writing and reporting on business plans.

Responsabilités

• Develop trusted advisory relationship with customer stakeholders and partners at tactical and strategic level.
• Serve as point of contact for customer matters and coordinate with cross-functional teams for success.
• Grow committed ARR from existing customer base.
• Retain existing business and identify short- and long-term opportunities.
• Work with Customer Success to maximize value of Inriver solutions for customers.
• Provide updates on Inriver capabilities and align to current and potential use cases.
• Prepare proposals and presentations; lead negotiations and complex decision processes.
• Use account planning to forecast and set goals.

Connaissances

Enterprise account management

Business development

SaaS

Strategic account planning

CRM usage

Business English

Communication skills

Presentation skills

Storytelling

Knowledge sharing

Formation

University / College degree

Outils

CRM software

Description du poste

Inriver is seeking a Senior Account Manager in the United States to drive retention and growth across a portfolio of customers. You will build trusted advisor relationships, coordinate with cross-functional teams, and help customers maximize value from Inriver’s SaaS solutions.

The role requires up to 25% travel and focus on ARR growth and renewal. The ideal candidate brings 5–10 years in enterprise account management or SaaS business development, strong presentation skills, and a proven ability