Senior Enterprise Account Manager — SaaS Growth & Advisory

Inriver; North Carolina; Presencial; USD 140.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

401K, STD and LTD

Descripción de la vacante

Inriver is seeking a Senior Account Manager in the United States to retain and grow a portfolio, building trusted relationships with customer stakeholders and coordinating cross-functional teams to drive success. This role requires up to 25% travel for meetings, onsite engagements, industry events, and internal gatherings.

You will drive ARR growth, retain existing business, and identify opportunities while leveraging Inriver's PIM/DAM/MDM and broader eCommerce solutions.

Formación

• 5–10 years in enterprise account management or SaaS business development.
• Experience with strategic account planning techniques.
• Familiarity with PIM/DAM/MDM or broader eCommerce solutions.
• CRM experience to support account planning.
• Business English required; university degree.

Responsabilidades

• Develop trusted advisory relationships with customer stakeholders and partners at tactical and strategic level.
• Serve as point of contact for all matters and coordinate with cross-functional teams to ensure success.
• Grow the committed ARR from existing customer base and retain current business.
• Identify and qualify long- and short-term business opportunities.
• Collaborate with Customer Success to maximize value from Inriver's solutions.
• Prepare proposals and presentations, lead negotiations, and navigate complex decisions.
• Use account planning skills to forecast and set proper goals for success.

Conocimientos

Enterprise account management

SaaS sales

Account planning

CRM usage

Business English

Educación

University degree

Herramientas

CRM software

Descripción del empleo

Inriver is seeking a Senior Account Manager in the United States to retain and grow a portfolio, building trusted relationships with customer stakeholders and coordinating cross-functional teams to drive success. This role requires up to 25% travel for meetings, onsite engagements, industry events, and internal gatherings.

You will drive ARR growth, retain existing business, and identify opportunities while leveraging Inriver's PIM/DAM/MDM and broader eCommerce solutions.