Senior Enterprise Account Manager - SaaS (PIM/MDM)

Inriver; Springfield (IL); Sur place; USD 140 000 - 160 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401K

STD

LTD

Résumé du poste

Inriver is seeking a Senior Account Manager in the United States to drive retention and growth for a portfolio of customers. You will build trusted advisory relationships, lead cross-functional teams, and grow ARR while retaining existing business.

Expect travel up to 25% for meetings, events, and engagements. The ideal candidate has 5–10 years in enterprise SaaS account management, strong planning and CRM skills, and excellent communication and presentation abilities.

Qualifications

• 5-10 years of enterprise account management in a SaaS company.
• Experience with strategic account planning techniques.
• Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions.
• Experience using a CRM to support account planning.
• Business English is a requirement.

Responsabilités

• Develop a trusted advisory relationship with customer stakeholders and partners at tactical and strategic level.
• Serve as point of contact for all matters specific to your customers and coordinate cross-functional teams to ensure success.
• Grow the committed ARR from existing customer base and retain existing business while identifying opportunities.
• Identify long-term and short-term business opportunities and qualify them for growth.
• Collaborate with Inriver Customer Success to maximize value and ensure happy customers.
• Prepare proposals and presentations for all levels, lead negotiations, and manage complex decision processes.

Connaissances

Enterprise account mgmt

Strategic account planning

CRM usage

Business English

Communication skills

Presentation skills

Storytelling

Relationship building

Formation

University degree

Outils

CRM software

Description du poste

Inriver is seeking a Senior Account Manager in the United States to drive retention and growth for a portfolio of customers. You will build trusted advisory relationships, lead cross-functional teams, and grow ARR while retaining existing business.

Expect travel up to 25% for meetings, events, and engagements. The ideal candidate has 5–10 years in enterprise SaaS account management, strong planning and CRM skills, and excellent communication and presentation abilities.