Senior Enterprise Account Manager - SaaS Growth & Retention

Inriver; Lorida (FL); In loco; USD 140.000 - 160.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

401K

STD and LTD

Descrizione del lavoro

Inriver is seeking a Senior Account Manager in the United States to retain and grow a portfolio of customers and maximize value from our SaaS solutions. You will nurture relationships, craft strategic plans, and coordinate with cross-functional teams to deliver outcomes.

Travel up to 25% to meet customers, onsite engagements, and events. Strong business English, CRM proficiency, and a track record in enterprise account management are essential for success at Inriver.

Competenze

• 5–10 years of enterprise account management or SaaS business development experience.
• Experience with strategic account planning techniques.
• Familiarity with PIM/DAM/MDM or broader eCommerce solutions.
• CRM usage to support account planning.

Mansioni

• Develop trusted advisory relationships with customer stakeholders.
• Act as primary contact for customers and coordinate cross-functional teams.
• Grow committed ARR from existing customers.
• Retain existing business while identifying opportunities.
• Collaborate with Customer Success to maximize value of Inriver solutions.
• Prepare proposals, leads negotiations, and manage complex decisions.

Conoscenze

Enterprise account management

Strategic account planning

CRM usage

Business English

Communication skills

Presentation skills

Formazione

University degree

Descrizione del lavoro

Inriver is seeking a Senior Account Manager in the United States to retain and grow a portfolio of customers and maximize value from our SaaS solutions. You will nurture relationships, craft strategic plans, and coordinate with cross-functional teams to deliver outcomes.

Travel up to 25% to meet customers, onsite engagements, and events. Strong business English, CRM proficiency, and a track record in enterprise account management are essential for success at Inriver.