Senior Enterprise Account Manager | SaaS & eCommerce

Inriver; Athens (GA); Presencial; USD 140.000 - 160.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401K

Travel opportunities

Descripción de la vacante

Inriver is seeking a Senior Account Manager in the United States to maintain and grow a portfolio of customers, ensuring retention and expansion. This role involves engaging with customer stakeholders, coordinating with cross-functional teams, and driving value from Inriver’s solutions.

Expect up to 25% travel for customer meetings, onsite engagements, and events. Candidates should have 5–10 years in enterprise SaaS account management and strong English communication. University degree required.

Formación

• 5-10 years of experience in enterprise account management or business development in a SaaS company.
• Experience with strategic account planning techniques
• Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions
• Experience in the utilization of a CRM to support account planning
• Business English is a requirement
• University / College or equivalent degree required

Responsabilidades

• Develop a trusted advisory relationship with customer stakeholders and partners at tactical and strategic level.
• Serve as point of contact for all matters specific to your customers and coordinate with cross-functional teams.
• Grow the committed ARR from existing customer base.
• Retain existing business while identifying long- and short-term opportunities.
• Collaborate with Customer Success to maximize value of Inriver solutions.
• Provide updates on Inriver capabilities and align to use cases.
• Prepare proposals and presentations, lead negotiations, and coordinate decision-making processes.
• Use account planning to position Inriver for success and enable forecasting and goal setting.

Conocimientos

Account management

Strategic planning

PIM/DAM/MDM

CRM usage

Business English

University degree

Educación

University / College degree

Descripción del empleo

Inriver is seeking a Senior Account Manager in the United States to maintain and grow a portfolio of customers, ensuring retention and expansion. This role involves engaging with customer stakeholders, coordinating with cross-functional teams, and driving value from Inriver’s solutions.

Expect up to 25% travel for customer meetings, onsite engagements, and events. Candidates should have 5–10 years in enterprise SaaS account management and strong English communication. University degree required.