Senior Enterprise Account Manager - SaaS Growth & Advisory

Inriver; Georgia; Sur place; USD 140 000 - 160 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401K

STD and LTD

Résumé du poste

Inriver is seeking a Senior Account Manager for the United States, with a focus on retaining and expanding a portfolio of customers. You will build relationships, manage strategic opportunities, and partner with Customer Success to maximize value from Inriver solutions.

The role requires up to 25% travel to meet clients, support events, and collaborate with internal teams, with a compensation range of USD 140,000–160,000 base plus variable, depending on location and experience.

Qualifications

• 5-10 years of experience in enterprise account management or business development in a SaaS company.
• Experience with strategic account planning techniques
• Familiarity with PIM/DAM/MDM or broader eCommerce ecosystem solutions
• Experience in the utilization of a CRM to support account planning
• Business English is a requirement
• University / College or equivalent degree required

Responsabilités

• Develop a trusted advisory relationship with your customer stakeholders and partners at tactical and strategic level.
• Serve as point of contact for any and all matters specific to your customers and work with cross-functional teams to ensure success
• Responsible for growing the committed ARR from existing customer base.
• Responsible for retention of existing business while identifying and qualifying long-term and short-term business opportunities
• Work closely with inriver Customer Success team to ensure your customers are happy and get the most value out of Inriver’s solutions.
• Serve as resource to customer in providing updates on inriver capabilities and aligning to current and potential use cases
• Prepare proposals and presentations for all levels, leads negotiations, coordinate complex decision-making processes, and overcomes objectives
• Use account planning skills to best position inriver for success and to enable the proper forecasting and goal setting

Connaissances

Account management

Business development

Strategic account planning

CRM utilization

PIM/DAM/MDM

Ecommerce ecosystems

Business English

Formation

University / College degree

Description du poste

Inriver is seeking a Senior Account Manager for the United States, with a focus on retaining and expanding a portfolio of customers. You will build relationships, manage strategic opportunities, and partner with Customer Success to maximize value from Inriver solutions.

The role requires up to 25% travel to meet clients, support events, and collaborate with internal teams, with a compensation range of USD 140,000–160,000 base plus variable, depending on location and experience.