Senior Enterprise Account Director - Remote

Lumen Technologies; Connecticut; Hybrid; USD 148,000 - 170,000; Full time

Job summary

Lumen Technologies is seeking an Account Director II to develop and manage strategic relationships within Large Enterprise accounts, focusing on financial services clients and helping customers address digital transformation, security, and modernization initiatives.

You will execute account strategies, manage forecasts, and deliver a consultative customer experience to drive retention and growth while working across Lumen’s full product and service portfolio.

Qualifications

• Bachelor's Degree or applicable experience.
• Experience supporting large financial services clients (banking or capital markets) is a plus.
• Requires 50%+ time conducting sales activities outside of office; some international travel.
• 10+ years of industry/technical sales experience.
• Business Outcome Selling expertise.
• Strong communication, written, and presentation skills; proficient in selling to close.
• Self-motivated, proactive, results-oriented with minimal supervision.
• Proficient in MS Office and Salesforce.com.

Responsibilities

• Develop and manage strategic relationships with large enterprise clients to drive retention and growth.
• Create comprehensive account plans and strategies to win new business.
• Identify, bid, negotiate, and close new sales opportunities to meet revenue targets.
• Execute cross-sell and up-sell initiatives to increase customer spend.
• Provide accurate weekly forecasts of pipeline opportunities.
• Advise management on customer trends and strategic actions.
• Demonstrate deep knowledge of Lumen's product and service portfolio.
• Manage end-to-end account responsibilities including solution design and order processing.
• Oversee service delivery and revenue recognition to ensure customer satisfaction.

Skills

Strategic account management

Large enterprise sales

Communication skills

Self-motivated

MS Office proficiency

Salesforce.com experience

Education

Bachelor's Degree

Tools

Salesforce.com

MS Office

Job description

Lumen Technologies is seeking an Account Director II to develop and manage strategic relationships within Large Enterprise accounts, focusing on financial services clients and helping customers address digital transformation, security, and modernization initiatives.

You will execute account strategies, manage forecasts, and deliver a consultative customer experience to drive retention and growth while working across Lumen’s full product and service portfolio.