Senior Enterprise Growth Account Director

Lumen; Grand Rapids (MI); On-site; USD 127,000 - 186,000; Full time

Job summary

Lumen is seeking an Account Director Senior Large Enterprise in the United States to own growth across large, strategic enterprise accounts. You will translate customer priorities into measurable outcomes enabled by Lumen’s network, cloud, and security portfolio, guiding cross-functional teams from discovery to expansion.

You will drive executive-level engagements, develop business cases, and close high-value deals, while shaping account strategy, terms, and activation dates.

Qualifications

• 8+ years of enterprise sales experience and sustained quota achievement.
• Success acquiring and expanding large, important, or global enterprise accounts and closing complex deals.
• Broad expertise across customer business and financial drivers, enterprise tech markets, and relevant solutions such as networking, cloud, security, or software.
• Demonstrated authority and judgment in negotiating complex product, service, pricing, and contract terms with senior customers.
• Technical fluency to lead credible discovery and direct architects and specialists.
• Experience planning account strategy independently and orchestrating teams across the lifecycle without formal authority.
• Understanding of recurring-revenue and consumption-based models and how activation and usage drive value and revenue growth.
• Experience using AI and automation to improve sales execution with validated outputs.

Responsibilities

• Own and execute a self-directed strategy for a portfolio of large, important, or global accounts.
• Anticipate needs and develop points of view connecting modernization to growth and resilience.
• Build qualified pipeline through executive relationships, intelligence, prospecting, partners, and marketing.
• Prioritize investments and resources based on potential and buying signals.
• Lead discovery across executive, business, technical, operational, and financial stakeholders.
• Integrate capabilities across Lumen and partners into a coherent outcome; direct architects and specialists.
• Build quantified business cases covering value, investment, and risks of inaction.
• Develop customers’ and colleagues’ understanding of business and market tradeoffs; influence executives and buyers.
• Own new-logo acquisition and expansion against sales and revenue goals.
• Lead complex sales cycles through qualification, pricing, negotiation, procurement, and close.
• Surface risks early and surface activation dates and commitments.

Skills

Enterprise sales

Quota achievement

Executive stakeholder engagement

Complex deal closing

Job description

Lumen is seeking an Account Director Senior Large Enterprise in the United States to own growth across large, strategic enterprise accounts. You will translate customer priorities into measurable outcomes enabled by Lumen’s network, cloud, and security portfolio, guiding cross-functional teams from discovery to expansion.

You will drive executive-level engagements, develop business cases, and close high-value deals, while shaping account strategy, terms, and activation dates.