Senior Endpoint IT Technician 5

University of Nevada, Reno; Reno (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance options including ...

Life insurance

Annual/sick leave

Fitness center access

Employee Assistance Program

Job summary

The University of Nevada, Reno is seeking an experienced IT Technician 5 to join the Office of Information Technology. You will support endpoint devices across campus, troubleshoot hardware and software issues, and manage device provisioning using enterprise tools.

This role emphasizes independent problem-solving and collaboration with IT teams. Preferred candidates have strong experience with Intune, MECM/SCCM, Jamf Pro, AD, Entra ID, and PowerShell.

Qualifications

• Graduation from high school or equivalent with 2 years IT work experience.
• Valid Class C Nevada driver's license or higher at appointment.
• Experience with endpoint management tools and scripting is expected.

Responsibilities

• Support deployment, configuration, management and troubleshooting of endpoint devices across campus and offsite locations.
• Diagnose and resolve hardware, software, OS, connectivity, authentication and peripheral issues.
• Use PowerShell and RMM/remote tools for provisioning, patching, inventory, and security tasks.
• Document procedures and collaborate with IT teams.

Skills

Endpoint management

PowerShell

Windows & macOS

Remote support

Communication

Education

High school diploma or equivalent

2 years IT experience

Nevada driver’s license

Tools

Intune

MECM/SCCM

Jamf Pro

Active Directory

Microsoft Entra ID

Group Policy

Microsoft 365

Job description

The University of Nevada, Reno is seeking an experienced IT Technician 5 to join the Office of Information Technology. You will support endpoint devices across campus, troubleshoot hardware and software issues, and manage device provisioning using enterprise tools.

This role emphasizes independent problem-solving and collaboration with IT teams. Preferred candidates have strong experience with Intune, MECM/SCCM, Jamf Pro, AD, Entra ID, and PowerShell.