IT Technician: Networks & Systems Support

i-80 Gold; Reno (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

i-80 Gold in Reno, NV is seeking an IT Technician to diagnose, maintain and repair hardware and software to ensure reliable IT operations. The role includes monitoring networks and IP devices, delivering first-level support, and coordinating with the Director of IT to resolve issues quickly.

The ideal candidate has 3+ years in computer networks and Microsoft OS support, plus strong communication and problem-solving skills. Local travel may be required; the position is on-site in Reno.

Qualifications

• High School Diploma or GED is required.
• Minimum 3+ years of experience in computer networks and systems maintenance.
• Microsoft Operating System support experience is required.
• Excellent written and verbal communication skills and good interpersonal skills.

Responsibilities

• Diagnose, maintain, and repair hardware and software to ensure IT systems run smoothly.
• Maintain and monitor network systems and IP-based devices for reliability and availability.
• Provide first-level IT support reporting to the Director of IT.
• Communicate effectively with management to understand issues and deliver solutions.
• Work in a dynamic, change-oriented environment with minimal supervision.

Skills

Communication skills

Interpersonal skills

Problem solving

Attention to detail

Independent work

Adaptability

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

i-80 Gold in Reno, NV is seeking an IT Technician to diagnose, maintain and repair hardware and software to ensure reliable IT operations. The role includes monitoring networks and IP devices, delivering first-level support, and coordinating with the Director of IT to resolve issues quickly.

The ideal candidate has 3+ years in computer networks and Microsoft OS support, plus strong communication and problem-solving skills. Local travel may be required; the position is on-site in Reno.