IT Operations Lead: MSP Liaison & Security

NevadaNano; Reno (NV); On-site; USD 70,000 - 95,000; Full time

Job summary

NevadaNano in Reno, NV seeks an Internal IT Administrator to manage daily IT operations, coordinate with the MSP, and support about 60 users across multiple locations.

You will administer Microsoft 365 and endpoint management, maintain IT security and policy documentation, and support ERP/finance systems while ensuring business continuity and compliance.

This role requires hands-on server experience, strong organizational skills, and the ability to partner with finance and vendors.

Qualifications

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or equivalent practical experience.
• 3+ years in IT administration, systems administration, or senior help desk.
• Preferred certifications: MD-102, MS-102, or SC-300; CompTIA A+, Network+, or Security+; or ITIL Foundation.
• Technical knowledge: Windows & Linux Servers, Active Directory, and basic networking (DNS, DHCP, VPN, VLANs, firewalls).
• Experience supporting ERP or accounting systems (Microsoft Dynamics 365 or similar), including user access, permissions, and coordination with vendors or the finance team.

Responsibilities

• End-User Support: provide first-line technical support for hardware, software, printers, mobile devices, and business applications.
• MSP Coordination: liaise between the company and the MSP; track and prioritize support tickets; coordinate projects and upgrades.
• Microsoft 365 Administration: manage Exchange Online, Teams, SharePoint, OneDrive, Entra ID; manage licenses and access; enforce MFA and Conditional Access policies.
• Infrastructure and Server Administration: manage Windows/Linux servers; monitor health, storage, backups; perform routine admin tasks and GPO updates.
• Security and Compliance: enforce IT security policies; monitor endpoint protection, vulnerability management, and patch compliance; conduct access reviews.

Skills

Server Administration

Active Directory

Networking fundamentals

ERP systems support

Education

Bachelor’s degree in IT / CS

Tools

Microsoft 365 Admin

Dynamics 365

MS Exchange/Teams

VPN / Firewall management

Job description

NevadaNano in Reno, NV seeks an Internal IT Administrator to manage daily IT operations, coordinate with the MSP, and support about 60 users across multiple locations.

You will administer Microsoft 365 and endpoint management, maintain IT security and policy documentation, and support ERP/finance systems while ensuring business continuity and compliance.

This role requires hands-on server experience, strong organizational skills, and the ability to partner with finance and vendors.