Senior Enablement Coach – US&C Commercial Performance

Uber Technologies Inc.

San Francisco (CA)

On-site

USD 126,000 - 140,000

Full time

6 days ago

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Job summary

Uber Technologies Inc. is seeking a Senior Associate for US&C Commercial Enablement Performance Enablement.

You will coach tenured Account Executives and Account Managers, deliver targeted training, and reinforce best practices to translate learning into measurable performance improvements. You will partner with frontline managers, analyze performance data, and tailor coaching to regional priorities, using tools like Agentforce and Salesforce to drive impact.

Qualifications

3+ years of professional experience in Sales Enablement, sales, account management, Learning & Development, Commercial Operations, or a related field.
Experience coaching customer-facing professionals or facilitating skill development through training, workshops, role plays, call reviews, or structured feedback.
Experience supporting or working in sales or account management, with an understanding of core commercial motions, activities, and performance expectations.
Demonstrated ability to interpret performance data and combine it with qualitative insights to identify gaps and recommend practical actions.
Experience partnering with frontline managers or business stakeholders to understand priorities, coordinate support, and track progress.
Experience using CRM, reporting, sales productivity, or enablement tools to support daily work and evaluate outcomes.
Strong organization and follow-through, with the ability to manage multiple coaching priorities and maintain clear records of activities and progress.
Professional working proficiency in English, with the ability to explain concepts clearly, provide actionable feedback, and communicate effectively with reps, managers, and commercial leaders.
Ability to work from the designated US&C Uber office/hub according to Uber’s applicable work schedule, with in-person presence aligned to rep coaching and team needs.

Responsibilities

Identify performance and skill gaps using data, manager input, rep feedback, call reviews, and tools like Agentforce to target coaching.
Provide hands-on, in-office coaching through individual coaching, small-group sessions, live practice, and follow-up support.
Strengthen core commercial motions by coaching on prospecting, discovery, pipeline management, solution selling, objection handling, negotiation, account planning, and merchant engagement.
Translate strategy into practical execution by turning regional priorities and market trends into coaching activities and guidance.
Partner with frontline managers to align on priorities, define observable behaviors, and share progress and recommendations.
Deliver targeted performance programs by coordinating focused coaching and training interventions for specific teams or opportunities.
Measure progress by tracking skill changes, rep behaviors, and performance indicators, then refine support accordingly.
Reinforce effective use of sales technology and help reps use Salesforce, Seismic, Agentforce, and other tools to improve preparation and productivity.